Terms & Conditions

Terms & Conditions

Effective Date: February 2026

These Terms govern the use of services provided by ProvenDeals Lettings.

1. Nature of Service

ProvenDeals Lettings provides coordination services including:

  • Tenant find

  • Repairs coordination

  • Compliance coordination

We are not a traditional letting agent.

We do not:

  • Hold rent

  • Hold deposits

  • Operate client money accounts

  • Provide legal advice

  • Offer eviction services


2. Tenant Find Fees

Tenant Find fee is:

£600 or 1 month’s rent (whichever is higher)

Fee becomes payable once a suitable tenant is secured and prior to move-in coordination.

Referencing costs are payable by the landlord at cost.

Up to 4 viewing sessions are included. Additional sessions may incur third-party costs.

3. Repairs Coordination

Repair coordination fee is:

£20 per repair issue
OR
10% of contractor invoice (whichever is higher)

The fee applies per repair issue, not per contractor visit or items repairing cost 

Contractor invoices are paid directly by landlords.

We do not add markup to contractor costs.

4. Compliance Coordination

Fixed coordination fee applies per compliance item.

Contractor charges are paid directly by landlord.

We are not responsible for contractor workmanship.

5. Payment Terms
All coordination fees must be paid upon invoice.

Late payments may result in service suspension.

6. Limitation of Liability

We coordinate services but are not liable for:

  • Contractor workmanship

  • Delays outside our control

  • Tenant behaviour

  • Loss of rent

  • Property damage

Landlords remain responsible for:

  • Legal compliance

  • Deposit protection

  • Insurance

  • Mortgage conditions


7. Termination

Services may be terminated by either party in writing.

Outstanding fees remain payable.

8. Governing Law

These Terms are governed by the laws of England & Wales.

1. Nature of Service

ProvenDeals Lettings provides coordination services including:

  • Tenant find

  • Repairs coordination

  • Compliance coordination

We are not a traditional letting agent.

We do not:

  • Hold rent

  • Hold deposits

  • Operate client money accounts

  • Provide legal advice

  • Offer eviction services


2. Tenant Find Fees

Tenant Find fee is:

£600 or 1 month’s rent (whichever is higher)

Fee becomes payable once a suitable tenant is secured and prior to move-in coordination.

Referencing costs are payable by the landlord at cost.

Up to 4 viewing sessions are included. Additional sessions may incur third-party costs.

3. Repairs Coordination

Repair coordination fee is:

£20 per repair issue
OR
10% of contractor invoice (whichever is higher)

The fee applies per repair issue, not per contractor visit or items repairing cost 

Contractor invoices are paid directly by landlords.

We do not add markup to contractor costs.

4. Compliance Coordination

Fixed coordination fee applies per compliance item.

Contractor charges are paid directly by landlord.

We are not responsible for contractor workmanship.

5. Payment Terms
All coordination fees must be paid upon invoice.

Late payments may result in service suspension.

6. Limitation of Liability

We coordinate services but are not liable for:

  • Contractor workmanship

  • Delays outside our control

  • Tenant behaviour

  • Loss of rent

  • Property damage

Landlords remain responsible for:

  • Legal compliance

  • Deposit protection

  • Insurance

  • Mortgage conditions


7. Termination

Services may be terminated by either party in writing.

Outstanding fees remain payable.

8. Governing Law

These Terms are governed by the laws of England & Wales.

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