Terms & Conditions
Terms & Conditions
Effective Date: February 2026
These Terms govern the use of services provided by ProvenDeals Lettings.
1. Nature of Service
ProvenDeals Lettings provides coordination services including:
Tenant find
Repairs coordination
Compliance coordination
We are not a traditional letting agent.
We do not:
Hold rent
Hold deposits
Operate client money accounts
Provide legal advice
Offer eviction services
2. Tenant Find Fees
Tenant Find fee is:
£600 or 1 month’s rent (whichever is higher)
Fee becomes payable once a suitable tenant is secured and prior to move-in coordination.
Referencing costs are payable by the landlord at cost.
Up to 4 viewing sessions are included. Additional sessions may incur third-party costs.
3. Repairs Coordination
Repair coordination fee is:
£20 per repair issue
OR
10% of contractor invoice (whichever is higher)
The fee applies per repair issue, not per contractor visit or items repairing cost
Contractor invoices are paid directly by landlords.
We do not add markup to contractor costs.
4. Compliance Coordination
Fixed coordination fee applies per compliance item.
Contractor charges are paid directly by landlord.
We are not responsible for contractor workmanship.
5. Payment Terms
All coordination fees must be paid upon invoice.
Late payments may result in service suspension.
6. Limitation of Liability
We coordinate services but are not liable for:
Contractor workmanship
Delays outside our control
Tenant behaviour
Loss of rent
Property damage
Landlords remain responsible for:
Legal compliance
Deposit protection
Insurance
Mortgage conditions
7. Termination
Services may be terminated by either party in writing.
Outstanding fees remain payable.
8. Governing Law
These Terms are governed by the laws of England & Wales.
1. Nature of Service
ProvenDeals Lettings provides coordination services including:
Tenant find
Repairs coordination
Compliance coordination
We are not a traditional letting agent.
We do not:
Hold rent
Hold deposits
Operate client money accounts
Provide legal advice
Offer eviction services
2. Tenant Find Fees
Tenant Find fee is:
£600 or 1 month’s rent (whichever is higher)
Fee becomes payable once a suitable tenant is secured and prior to move-in coordination.
Referencing costs are payable by the landlord at cost.
Up to 4 viewing sessions are included. Additional sessions may incur third-party costs.
3. Repairs Coordination
Repair coordination fee is:
£20 per repair issue
OR
10% of contractor invoice (whichever is higher)
The fee applies per repair issue, not per contractor visit or items repairing cost
Contractor invoices are paid directly by landlords.
We do not add markup to contractor costs.
4. Compliance Coordination
Fixed coordination fee applies per compliance item.
Contractor charges are paid directly by landlord.
We are not responsible for contractor workmanship.
5. Payment Terms
All coordination fees must be paid upon invoice.
Late payments may result in service suspension.
6. Limitation of Liability
We coordinate services but are not liable for:
Contractor workmanship
Delays outside our control
Tenant behaviour
Loss of rent
Property damage
Landlords remain responsible for:
Legal compliance
Deposit protection
Insurance
Mortgage conditions